Somfy Support
Troubleshooting
- Question6 February 2024
How do I reboot the Camera?
- Question26 February 2024
What do the different colors of the LED light on the camera correspond to?
- Question7 February 2024
What should I do if my camera frequently appears to be unavailable?
- Question6 February 2024
Why am I not receiving every notification?
- Question27 February 2024
Why the Somfy Indoor Camera does not turn on?
- Question6 February 2024
What should I do if I get the error message, "No internet connection" during the installation of my camera?
- Question6 February 2024
What should I do if I get the error message, "The password is incorrect" during the installation of my camera?
- Question7 February 2024
What should I do if I get the error message, "The outdoor camera is already installed"?
- Question6 February 2024
What should I do if I get the message, "That Wi-Fi network has not been located," during installation of my camera?
- Question6 February 2024
What if the QR code of my Somfy Protect camera cannot be read?
